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Definitely, More about me!

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I'm having a lot of fun with friends and family

  • Fitness guy

  • Enjoying time with family

  • I love watching soccer game

  • Game night guy

  • Discover a new stuff

  • I love reading & writing

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The result of your work is your competencies

  • Digital strategy

  • Experience design

  • Product Management

  • CX Enablement

  • Market Research

  • Innovation

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Proud to be there as of my current adventure

Working as Experience design lead at Saudi Post, responsible for setting a creative and experience strategy and implementation of digital project designs across SPL/National Address plus bridging the communication between business, IT and design lab (Squad).

Let me introduce myself first,

My name's Majed, 27 years old. Not married yet, but hopefully soon😊🙏. I'd describe myself as someone who is passionate and cares a lot about customer experience, digital experience, innovation and everything that serves customer needs and wants and meets their expectations.

With over a decade of experience in technology and the market, I started as a freelancer while working full-time in CX, digital experience, innovation, product and service design. I have a proven track record of creating digital presences and delivering real-world, tailored solutions. I’ve worked in global industries and well-known brands, built digital experiences for SMEs and I have also engaged in co-innovation initiatives with startups. My experience was around vision and digital strategy (design/line-coding), as well as leading multi-disciplinary teams of researchers, scientists, analysts, business developers, and designers.

 

In addition, Big value was added by leveraging creativity and teamwork to produce exceptional business outcomes. I have had experience in building market-leading products that increase customer loyalty, and brand awareness, drive customer retention, develop customer journeys, and create business opportunities, resulting in world-class digital experiences.

 

Last thing to say, I am a confident leader equipped with strong tech and team management skills and a genuine passion for making things happen in a dynamic organization. I have committed a true achievement of customer experience, experience design and generative research with a proven ability to think, create, and build solutions and deliver just in time. I have built a reputation for integrity and effectiveness in collaborating on digital projects to meet core business goals and maximize customer value.

It starts with passion,

The journey started when I was in high school, trying to express a lot of ideas and creative feelings through drawing stunning designs and creative paths.

In 2013, I turned my hobby into something more gradual, progressing from drawing to graphic design, product design, and then UX&UI. I had my first creative project and shared my first real-world experience as a product designer, working closely with a well-known boutique shop owner in Kuwait. That was the beginning of my freelance journey, selling my services via Instagram and basic publisher sites.

Sounds crazy, right?!

 

In 2017, I started to see everything turn into an experience and interactive prototype. This transition led me to focus on UX, where I implemented the best UX practices and my own creative processes for digital experiences. Despite many twists and turns, I finally became one of well known in CX/UX professionals locally and regionally, aiming towards the future of digital and experiential design. I’ve been leveraging the power of digital experience, UX, and research to help companies reduce the risk of rework and cost, and build the right products and features the first time around.

 

This great experience began with freelance work, moved to contract and part-time roles, and finally landed in a full-time job. It took a lot of time to understand my profession in today's digital world fully. I have helped many SMEs and large-scale companies, building strong and long-term relationships with my clients and customers.

 

This is who I am. If you're reading this, I hope you enjoyed watching and reading, and I'd be super happy if you invite me for a cup of coffee :)

Follow me on
  • LinkedIn
  • Dribbble
  • Behance

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Majed's Portfolio

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