My name's Majed, 27 years old. Not married yet, but hopefully soon😊🙏. I'd describe myself as someone who is passionate and cares a lot about customer experience, digital experience, innovation and everything that serves customer needs and wants and meets their expectations.

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With over a decade of experience in technology and the market, I started as a freelancer while working full-time in CX, digital experience, innovation, product and service design. I have a proven track record of creating digital presences and delivering real-world, tailored solutions. I’ve worked in global industries and well-known brands, built digital experiences for SMEs and I have also engaged in co-innovation initiatives with startups. My experience was around vision and digital strategy (design/line-coding), as well as leading multi-disciplinary teams of researchers, scientists, analysts, business developers, and designers.

In addition, Big value was added by leveraging creativity and teamwork to produce exceptional business outcomes. I have had experience in building market-leading products that increase customer loyalty, and brand awareness, drive customer retention, develop customer journeys, and create business opportunities, resulting in world-class digital experiences.

Last thing to say, I am a confident leader equipped with strong tech and team management skills and a genuine passion for making things happen in a dynamic organization. I have committed a true achievement of customer experience, experience design and generative research with a proven ability to think, create, and build solutions and deliver just in time. I have built a reputation for integrity and effectiveness in collaborating on digital projects to meet core business goals and maximize customer value.